Adding, verifying, and managing your contact email

This feature allows you to add or update the email address or addresses that you have on file for contacts, notifications, and identity verification for self-service password resets.

  1. Select the Navigation menu icon to open the main menu.

  2. Select Settings.

  3. Select Account settings from the menu that appears.

  4. Select Manage your Diligent account.

  5. To add a new email address to your account, select Add an email address.

  6. Enter your email address in the Email address field, then select Continue.

  7. A verification code will be sent to the email address you entered. Enter this code in the Verification code field.

    Note

    The verification step is optional, but is strongly recommended in order to be able to use your email address to recover your account credentials should you ever forget them.

  8. Select Verify to finish adding your email address.

  9. If you have an unverified email address, select the More options icon for that address, then select Verify. The verification process described in Step 7 will be initiated.

  10. From the More options menu for an email address, select Edit.

  11. To edit the email address, enter your changes into the Email address field.

  12. To confirm your changes, select Continue.

  13. To delete an email address, open the More options menu for that address, then select Delete.