Responding to a questionnaire
Questionnaires facilitates feedback and data collection in an online, secure environment.
Access a questionnaire
There are a number of convenient ways to access your questionnaire:
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From an email Select the link in your notification email to respond on any device.
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From your Boards dashboard Go to Awaiting review on your desktop and select the questionnaire awaiting response.
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From your Questionnaires integration to Boards On your Boards homepage select Questionnaires from the navigation bar to go to all your active and inactive questionnaires.
Start a questionnaire
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Go to your questionnaire and select Start.
The questionnaire opens. You can manage the progress of your questionnaire from the panel on the left-hand side of each questionnaire page.
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The number of questions is displayed next to the page title in red (number of questions answered / number of questions to be answered), when all questions are answered the numbers turn grey.
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Required questions are marked with an asterisk * and they must be answered before you can progress to the next page.
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Track your progress at the top of the page where you can see the number of questions answered out of the total number of questions.
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Select All questions to display the questions to be answered.
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Select the Introduction.
This is where you will find instructions on the survey or questionnaire, information on the purpose and any benefits, as well as details like how long it may take, and what may be done with your response.
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To search for a question, enter a keyword or phrase in the search field.
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Select each page to open a list of questions linked to that page.
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Answer each question on the page.
Responses are saved automatically and indicated by a tick in the navigation panel.
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Select Next page.
The navigation options at the bottom of each page may include one or more of the following:
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Next Page proceeds to the next page of the questionnaire.
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Save and finish later saves your progress and returns to the questionnaire list.
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Previous page goes back to the page before.
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When you have completed all your questions select either Save and finish later or Submit.
You may be required to digitally sign the last page before you can submit your answers.
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When a questionnaire is submitted, the answers cannot be altered or removed.
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Questionnaires are automatically moved to the Inactive section when submitted.
Tip
Note
Resume a questionnaire
Finish a questionnaire you have already started, but yet to complete and submit.
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Go to your questionnaire and select Start.
The questionnaire opens. You can manage the progress of your questionnaire from the panel on the left-hand side of each questionnaire page.
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Select Unanswered to filter the list of questions yet to be answered.
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Answer each remaining question on the page.
Responses are saved automatically and indicated by a tick in the navigation panel.
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When you have completed all your questions select Submit.
Note
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When a questionnaire is submitted, the answers cannot be altered or removed.
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Questionnaires are automatically moved to the Inactive section when submitted.