Activating Touch ID
When Touch ID is enabled, you can sign in using just your fingerprint (on supported devices and operating systems).
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If you have not set up Touch ID on your device, select Settings on your iPad Home Screen. If you have already set up Touch ID on your device, skip to step 6.
Note
Touch ID must be enabled by your Customer Success Manager. In order to use Touch ID with Diligent Boards, your compatible device must be upgraded to iOS 9 or later and you must be using Diligent Boards v2.2 or later. If your site has not been enabled for use with Touch ID, or if your software does not meet these specifications, you will not be able to activate Touch ID.
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Select Touch ID & Passcode.
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Enter the Passcode for your device.
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Under Fingerprints, select Add a fingerprint.
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Follow the on-screen instructions to add your Touch ID fingerprint to your device.
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The first time you sign in after your administrator enables Touch ID for your site, you will be presented with your Touch ID activation options.
Note
If you are on multiple boards, Touch ID must be enabled for every board on which you sit in order to be available to you as an option.
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Select Yes to activate Touch ID.
Note
If you have not set up Touch ID on your device, an alert appears and you will be taken to your default home screen (board selection, bookshelf or Resource Center). Follow steps 1 through 5 to set up Touch ID on your device.
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You will be prompted to confirm your Touch ID fingerprint.
Note
After 3 unsuccessful fingerprint confirmation attempts, you will be taken to your default home screen and Touch ID will not be activated. You will be able to attempt to activate Touch ID again on your next sign-in.
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Upon confirmation that your fingerprint matches a Touch ID fingerprint on your device, you will be taken to your default home screen. You will now be able to use Touch ID to sign in.
Note
For security purposes, Touch ID is not recommended for use on shared devices. Your Diligent Boards credentials will be associated with all Touch ID fingerprints stored on your device, and other device users will be able to access your board materials with their own Touch ID.
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Choosing Maybe Later from the Touch ID activation screen will bring you to your default home screen. You will be prompted to activate Touch ID for Diligent Boards the next time you sign in.
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Choosing No from the activation screen will bring you to your default home screen, and you will not be prompted to activate Touch ID again.
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If you would like to activate Touch ID after choosing No, check the Enable Touch ID checkbox on the sign-in screen, enter your credentials, and follow steps 8 and 9.
Did you know? Touch ID is a great way to balance strong data security with ease of use, and it's just one example of enabling security best practices in a convenient way at a board level. For other ways to improve your data security, learn more.