Authorise a Pending Event

Authorise pending events for users that are set up to action events once they have been authorised. For more information about how a user can send pending events for authorisation, refer to Send a Pending Event for Authorization.

Pending events that await your authorisation appear in your reminders.

  1. Find the pending event you want to authorise in the My Reminders section on the My Portal page or go to All Reminders.
  2. From the Options options icon menu, select the View Event to review the details of the event before you authorise it.
  3. From the Options options icon menu, select Tracking.

    The Pending Tracking Wizard displays.

  4. On the Pending Tracking Wizard, change the status of the event to Authorised and make sure to assign it back to the user it came from and select Finish.

    The user can now action the event.