Enable the Contact Support Option for Users

Administrators of hosted clients can enable a Contact Support option to appear under the Help icon for users.

To enable this option:

1. Go to System Tools > System Security.
2. On the Users tab, find the user profile in the list, then select either the Folder icon or their User ID to open their profile settings.

   The User Preferences wizard opens.

3. On the User Options page, select the Change User's Preferences option and select Next.
4. On the User Details page, select the Security tab.

   The Security screen displays the various security options.

5. In the Licenced for section at the bottom, select the Contact Support option.
6. Select Finish.