Send a Pending Event for Authorization
Send a pending event for authorisation before actioning it to follow the four-eye principle.
Users might not able to update certain events, they only have the option to save them as pending and assign the event to an administrator for approval. For more information refer to the Pending Events section of User Role Rights.
- On the Action page of an event you are completing, select either Validate event, then save as pending or Save as a pending event.
- In the Tracking section, select the Awaiting Authorization status, specify a date in the Reminder field and assign it to the user you want to authorise the event.
- Select Next and then Finish on the event wizard.
The event appears as a reminder for the user you assigned the pending event to. Refer to Authorise a Pending Event.
Once the assigned user authorised the pending event and assigned it back to you, it appears in your reminders and you can action it.
