Overview of Internal Controls

The Internal Controls app in Diligent One provides a centralized solution for managing and assessing controls across your organization. It enables Risk Managers, Internal Auditors, and Compliance Officers to review controls, apply standardized assessment methods, and track control assessments through to results.

What Internal Controls does

Use the app to:

  • Review control details, including frequency, type, owners, and descriptions.

  • Create and maintain reusable assessment methods that standardize how controls are evaluated.

  • Create control assessments to test controls, capture procedure steps, and record results.

  • Track findings and issues identified during control assessments so you can address deficiencies promptly.

  • View assessment activity and maintain consistent results across your control program.

Note

Controls are typically created in the Risk Manager app. The Internal Controls app focuses on assessment and monitoring of existing controls.

Key features

Here are the key features of the Internal Controls app:

  • Centralized control management View the organization’s controls in one place and use search, filters, and column customization to find the information you need.

  • Reusable assessment methods Define assessment templates that capture procedure steps and required result fields.

  • Control assessments Create assessments for controls, track status and progress, and capture results consistently.

  • Standardized results Use predefined and custom fields to capture observations, supporting attachments, and assessment outcomes.

For step-by-step guidance, see Getting started with Internal Controls.