Settings

As a System Admin, use the Administration area to manage the configuration and access controls for Resolution Hub.

Category configuration

Create and manage the categories that organize speak up and CoI forms. When both modules are enabled, categories are listed and managed separately within the same page.

Manage groups

Create reviewer groups and configure routing rules that assign incoming cases and disclosures to the appropriate group. A default catch-all rule helps ensure that a case or disclosure is always assigned.

Users and permissions

Add users, assign permissions, and manage access to Resolution Hub. Access to a feature depends on the user’s permissions, subscription, and group membership.

Authentication

Configure how users sign in to Resolution Hub, including single sign-on, according to your organization’s authentication method.