Vault dashboard

The Vault dashboard is a central place to view, track, and manage your Speak up reports and CoI disclosures.

View your Speak up reports

The dashboard lists all your reports and displays the status of each one. The list of statuses and their description are as follows:

  • Draft The report is saved but not submitted.

  • New The report is submitted and is waiting to be reviewed by a case manager.

  • Read A case manager has opened the report.

  • Investigating The report is under investigation.

  • Closed The investigation is complete, and the case is closed.

  • Pending (GoTogether reports only.) The report is waiting for a matching report before it is forwarded for review.

If a report has an update that you haven't viewed, a notification indicator appears next to it. Updates include new messages from your case manager and changes to the report status.

Manage your reports

You can use the dashboard to manage your reports and drafts.

Employees can:

  • Report a misconduct

  • Disclose conflict of interest

  • View open and closed Speak up reports

  • View conflict of interest disclosures

  • Resume draft reports

  • View submission history

External users can:

  • View open and closed Speak up reports.

  • Resume draft reports.

  • View submission history.

  • Start a new report.

Manage message settings

Configure how chat messages are displayed while you communicate with your case manager.

  1. On the dashboard, from the top right, select your profile icon, and then select Settings.

  2. On the Settings page, in the Message settings section, based on your preference, turn the Auto-translate case messages toggle on or off.

    When enabled, all case chat messages are automatically translated to the language selected on your device. You can switch between the original message and its translation in each chat.

  3. Select Save.

Manage email notifications

Vault sends email notifications to keep you informed about updates to your reports. You can choose whether to receive notifications for report activity. You can't disable system-generated emails, such as password reset emails.

Non-employees receive email notifications only if they provided an email address when submitting their first report.

Notification types

The following table describes the email notifications you may receive:

Notification Recipients Can you turn it off?
Report submitted Reporter (if an email address is provided) Yes
Report status changed Reporter (if an email address is provided) Yes
New message from a case manager Reporter (if an email address is provided) Yes
Password reset Reporter No
Account creation Employees No
Vault ID confirmation Non-employees (if an email address is provided) No

To change your notification preferences:

  1. On the dashboard, from the top right, select your profile icon, and then select Settings.

  2. On the Settings page, in the Notification settings section, based on your preference, turn the Email notification toggle on or off.

    When enabled, you will receive email notifications for important updates to your reports.

Communicate with your case manager

Use the Case manager chat feature to communicate securely with the case manager assigned to your report. All messages are associated with the report and remain available in the conversation history.

Note

If you submitted your report anonymously, the case manager can read and reply to your messages but can't identify you.

  1. On the dashboard, select Case manager chat.

  2. In the Message case manager panel, based on the item that you want to chat on, select one of the following:

    • Speak up

    • Conflict of interest

  3. Select the case that you want to chat about.

  4. If you have enabled the automatic translation of case messages in the message settings, select Auto-translate to automatically translate all case chat messages to the language selected on your device.

  5. Enter your queries and get updates from the case manager.

  6. Exit the chat after your queries are answered.