Managing knowledge base archive

Use the Archive tab in Knowledge Base to review deleted documents and restore them before hard deletion.

Review archived documents

The archive table includes document name, type, date added, deleted timestamp, deleted by, and hard deletion time line.

Restore a document

  1. Go to Knowledge Base > Archive.

  2. Select the document row.

  3. Select the restore action in the Actions column.

The restored document returns to Documents in use.

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