Overview

SurveySync helps your team prepare questionnaire responses by generating pre-populated draft answers from your organization’s approved knowledge base. You can review and approve each answers before submitting the questionnaires.

Key benefits

• Faster response preparation Generate draft responses automatically from approved knowledge base content.

• More consistent answer quality Reuse centralized source documents to improve consistency across survey submissions.

• Improved workflow visibility Track upload, processing, and completion status from a single surveys workspace.

• Stronger control and traceability Use workspace audit events and document controls to support governance needs.

Using surveys and knowledge base work spaces

• Surveys workspace Manage active surveys, archived surveys, and survey audit events.

• Knowledge Base workspace Manage active source documents, archived documents, and document audit events.

How SurveySync workflow works

In a typical workflow, you upload source documents to the knowledge base, upload a survey, monitor processing status, review generated output, and export the completed survey.