Activate two-factor authentication

You can use two-factor authentication to require users to verify their account by entering a one-time passcode when they sign in, thus increasing platform security on your BoardEffect platform.

Note

Two-factor authentication must be configured during implementation. Contact the BoardEffect Support team for assistance in case two-factor authentication is not available for your organization.

  1. On the BoardEffect home page, on the left-side Navigation Bar, select Site Settings .

  2. Select Features from the list of options.

  3. Select Security Options.

  4. To activate two-factor authentication, select Configure in Two Factor Authentication section. A confirmation window displays. Confirm that you wish to activate the feature and select Save in the confirmation window to continue.

  5. To allow users to generate a one-time passcode through email, select Configure in Two Factor Authentication via Email section.

  6. To allow users to generate a one-time passcode through an authenticator app, such as Google Authenticator or Authy, select Configure in Two Factor Authentication via TOTP Soft Token section.

    Note

    When you configure two-factor authentication through email and soft token, users can select either method to generate a one-time passcode.

  7. After you successfully activate two-factor authentication, a green checkmarkimage.png displays for the security option.

    You can set up two-factor authentication for user accounts. To learn more, refer to Set up two-factor authentication for your BoardEffect account.