Change my email address

It is possible to change an email address in Diligent Data Room but to ensure security the task must be initiated by your Organization administrator. If an email address update has been initiated by your Organization administrator, you will be prompted when you sign in to your Diligent Data Room account.

Note

You have 24 hrs to complete the request before it expires.

  1. Sign in to your Diligent Data Room account.

    An Update your email dialog appears.

  2. Select Update email.

    A PIN is sent to your new email address.

  3. Enter the PIN in the PIN field and select Update email.

  4. Log in using your new email address.

    Tip

    If you experience any issues signing in straight away, refresh the link and try again. It may take a few moments for the change to be made across the system.