Third-party monitoring review layout

Familiarize yourself with the layout for third-party monitoring review. Understand the use of pre-existing adjudication and remediation functions for both GDC Global Database Check screens over 1,500 lists for sanctions, embargoes, watchlists, court lists, and politically exposed persons. When a third party is entered, it is immediately screened. Re-screening frequency can be scheduled. and Media Monitoring (MM) search results against a specific entity or subject.

Follow the desired journey in this table to fulfil the function.

Function	Pre-condition	Applicable for	Journey
Adjudication Review a hit to mark it as a true match A hit is about the Subject entity or individual to be remediated via remediation actions and reasons. or false positive.	MM must be enabled for your client account under feature and toggle.	Both GDC and MM hits	Select Due Diligence > Needs Review. Select entity. Select the MM or GDC hit. Select True Match or False Positive. Select Adjudication Reason, or select Adjudication Category. Select Update.
Bulk adjudication review multiple hits at once.		Both GDC and MM hits	Select Due Diligence > Needs Review. Select entity. Select MM hits or GDC hits in bulk. Select Adjudication Reason. Optionally select Adjudication Category and then select Apply.
View log view and review logs.		Both GDC and MM hits	Select Due Diligence > Needs Review. Select entity. Select MM or GDC hit. Select View Log.
Remediation process confirm the adjudication is appropriate	Hit must be marked a true match. MM and true match remediation must be enabled for client under feature and toggle.	Both GDC and MM hits	Select Due Diligence > Needs Review Select entity. Select MM or GDC hit. Select True Match. Select adjudication reason in which remediation reason is mentioned. Select Remediation (yes or no). If yes, provide a remediation reason and select Save. If no, select Update. Alternatively, select No. You don't need to provide remediation reason. Select Update.

Review GDC and media monitoring results

In the Third-Party Manager dashboard, select Third-Party Management.
Select List, and then select a third-party profile for which you want to view GDC or MM search results.
Select the Due Diligence tab, and then select the Review 3P Monitor tab.
In the 3P Monitor dialog, select a name in the Subjects with hits table and scroll down to review the results for the selected search in the Screening results table.
Select the GDC hits or Media Monitor The Media Monitor screens for adverse news relevant to compliance concerns. hits tab, depending on which you want to review.
The Media Monitor hits tab is selected by default.

The tabs display the number of hits that require remediation or are pending adjudication, as well as a table that lists the relevant hits.

In the GDC Hits tab, you can view and access all the scopes defined in the GDC filters that have at least one matching result from the respective GDC scopes. The Data Source column displays results across various categories, including Politically Exposed Persons, Sanctions, Watchlists, State-Owned Enterprises (SOE), Human Rights, International Consortium of Investigative Journalists (ICIJ), Colombia Lists, and Indirect Sanctions. To narrow your results, use the Data Source dropdown menu. Filter options only appear if there is at least one hit.

Media monitoring adjudication filters and statuses

This list of filter values displays based on filters applicable for the hits from the screening results for the chosen subject or entity.

Filter	Value	Description
Link status Third-party Status used for searching, for example, Active or Inactive. Approval Status is a subset of the Status. See Approval Status. Case Status used for searching, for example, Only Open Cases or Only Closed Cases. (applicable only if you have the AI media monitoring article summarization feature turned on)	Any	Includes all link status types.
	Valid	Links to articles that are working as expected and can be adjudicated appropriately. These include premium, subscription-only articles and articles that require a login to access content. On rare occasions, a URL identified as valid at the time of validation may become invalid at adjudication time because the publisher deleted, archived, or re-mapped the content.
	Invalid	Links that are broken, are expired, have failed to load, or have timed out because the browser can't resolve the web page or the web page doesn't exist. Occasionally, a URL marked as invalid might be valid because our validation method encountered publisher-imposed web data limitations, cloud security protocols, bot-prevention checks, or other regulations. However, the AI summary button is available, and it is advisable to generate a summary on invalid links or consume the original article itself.
	Validation in progress	Links to articles 3PM is currently validating. The links will be marked as valid or invalid depending on the outcome.
	Inconclusive	Links to articles the validation method isn’t capable of defining as valid or invalid. A status of inconclusive can result from the nature of the cloud service provider hosting the web page, security measures, or rate limitations the host applies.
Status	Indicates the progress status of the values identified in the hit. This allows you to filter based on the adjudication status (new, changed, unchanged, name error, and needs remediation).
Determination	Indicates the adjudication status of the hit. This allows you to filter based on the adjudication status (true match, false positive, or undetermined).
Remediated	Indicates the remediation status of a hit that is already adjudicated a true match.

GDC tab filters

The GDC tab displays a Data Source filter. It displays GDC source lists, such as the International Consortium of Investigative Journalists (ICIJ), Mexico lists, and state-owned enterprises.

This list of filter values displays applicable values for the hits available from the screening results for the chosen subject or entity.

Adjudicate an undetermined GDC hit

In the Third-Party Manager dashboard, select Third-Party Management.
Select List, and then select a third-party profile for which you want to view the GDC search results.
Select the Due Diligence tab, and then select the Review 3P Monitor tab.
In the 3P Monitor dialog, select a name in the Subjects with hits table and scroll down to review the results for the selected search in the Screening results table.
Select the GDC hits tab.
In the table, select the Action button to the right of a GDC screening result.
The Adjudication side panel displays a summary of the article with the status Sourced from the original page, the Adjudication status, and an Audit log that displays the most recent changes.
In the Adjudication side panel, select a status from the Adjudication status dropdown, and then select a reason from Adjudication reason dropdown.
Select Submit.
The GDC hit result is considered adjudicated and displays in the screening results table when you select the appropriate status (true match or false positive) in the filter value above the table.

Review or edit an adjudicated GDC hit

In the Third-Party Manager dashboard, select Third-Party Management.
Select List, and then select a third-party profile for which you want to view GDC search results.
Select the Due Diligence tab, and then select the Review 3P Monitor tab.
In the 3P Monitor dialog, select a name in the Subjects with hits table and scroll down to review the results for the selected search in the Screening results table.
Select the GDC hits tab.
In the table, select the Action button to the right of a GDC screening result.
The Adjudication side panel displays a summary of the article with the status Sourced from the original page, the Adjudication status, and an Audit log that displays the most recent changes.
(Optional) Make any necessary changes using the Adjudication status and Adjudication Reason dropdowns, and then select Submit.
Your changes display in the main list.

Adjudicate a media monitoring hit

The link status and AI summary button are available only for Plus Package 3PM customers. The Plus Package offers AI-powered capabilities for media monitoring article summarization. For more information on the nuances and benefits of AI-powered media monitoring summarization, see Using media monitoring AI article summarization.

In the Third-Party Manager dashboard, select Third-Party Management.
Select List, and then select a third-party profile for which you want to view media monitoring search results.
Select the Due Diligence tab, and then select the Review 3P Monitor tab.
In the 3P Monitor dialog, select a name in the Subjects with hits table and scroll down to review the results for the selected search in the Screening results table.
Select the Media Monitor hits tab.
Using the Status filter, select Undetermined Media Monitor hits.
In the table, select the Action button to the right of a media monitoring result.
The Adjudication side panel displays a summary of the article with the status Sourced from the original page, the Adjudication status, and an Audit log that displays the most recent changes.
In the Adjudication side panel, select a status, reason, and category (optional) from the Adjudication status, Adjudication Reason, and Adjudication Categories dropdowns.
Select Submit.
The media monitoring hit result is considered adjudicated and displays in the screening results table when you select the appropriate status (true match or false positive) in the filter value above the table.

Review or edit an adjudicated media monitoring hit

In the Third-Party Manager dashboard, select Third-Party Management.
Select List, and then select a third-party profile for which you want to view media monitoring search results.
Select the Due Diligence tab, and then select the Review 3P Monitor tab.
In the 3P Monitor dialog, select a name in the Subjects with hits table and scroll down to review the results for the selected search in the Screening results table.
Select the Media Monitor hits tab.
Using the Status filter, select Adjudicated Media Monitor hits.
In the table, select the Action button to the right of a media monitoring result.
The Adjudication side panel displays a summary of the article with the status Sourced from the original page, the Adjudication status, and an Audit log that displays the most recent changes.

Remediate an adjudicated media monitoring hit

You can remediate a media monitoring hit that is adjudicated as a true match.

In the Third-Party Manager dashboard, select Third-Party Management.
Select List, and then select a third-party profile for which you want to view media monitoring search results.
Select the Due Diligence tab, and then select the Review 3P Monitor tab.
In the 3P Monitor dialog, select a name in the Subjects with hits table and scroll down to review the results for the selected search in the Screening results table.
Select the Media Monitor hits tab.
Using the Status filter, select Adjudicated Media Monitor hits.
In the table, select the Action button to the right of a media monitoring result.
The Adjudication side panel displays a summary of the article with the status Sourced from the original page, the Adjudication status, and an Audit log that displays the most recent changes.
In the Remediation section, select Yes or No.
From the dropdown, select a remediation reason.
The audit log displays your changes to the hit, a timestamp that shows when the change was made or action was taken, and details of the change before and after remediation.

Bulk adjudicate GDC and media monitoring hits

You can bulk adjudicate GDC and media monitoring hits. You can only remediate hits one at a time.

In the Third-Party Manager dashboard, select Third-Party Management.
Select List, and then select a third-party profile for which you want to view GDC or media monitoring search results.
Select the Due Diligence tab, and then select the Review 3P Monitor tab.
In the 3P Monitor dialog, select a name in the Subjects with hits table and scroll down to review the results for the selected search in the Screening results table.
Select the GDC hits or Media Monitoring hits tab, depending on which you're working with.
Select the check box on the header to perform a bulk adjudication.
The Edit selected button displays at the top of the list, and the number of hits you've bulk selected displays next to the button.
Select the Edit selected button.
In the Adjudication side panel, select a status from the Adjudication status dropdown, select a reason from Adjudication reason dropdown, and then select Submit.

Perform bulk actions on adjudicated GDC and media monitoring hits

You can change the status of multiple GDC or media monitoring hits.

In the Third-Party Manager dashboard, select Third-Party Management.
Select List, and then select a third-party profile for which you want to view GDC or media monitoring search results.
Select the Due Diligence tab, and then select the Review 3P Monitor tab.
In the 3P Monitor dialog, select a name in the Subjects with hits table and scroll down to review the results for the selected search in the Screening results table.
Select the GDC hits or Media Monitoring hits tab, depending on which you're working with.
Select the check box on the header to perform a bulk adjudication.
The Edit selected button displays at the top of the list, and the number of hits you've bulk selected displays next to the button.
From the Status filters above the list of hits, select a value (undetermined, true match, or false positive).

If you have any questions about the modernized layout, contact us at support_3pm@diligent.com.

Manage email notifications for GDC Hits

The email notification feature keeps you informed about important GDC hits. The system sends daily email alerts (once every 24 hours) summarizing newly detected GDC hits across your third-party profiles, ensuring critical hits are not missed. Client Admins can enable or disable notifications for users in the GDC E-mail Notifications tab. This feature helps in:

Increased visibility of GDC findings.

Timely response to potential risk indicators.

The eligible recipients for the notifications include Client Users, Client Managers, and Client Admins.

Note

Emails are only sent when unique GDC hits are detected.
No email is sent if there are no eligible users or no new hits.
Recipients can’t modify notification settings. Only Client Admins can control notifications.
Email hit lists are filtered based on region and department mappings, ensuring you only receive hit information for third parties within the assigned scope. Client Admins are exempt from filtering and always receive the complete GDC hit list.

To configure the email notifications for your users:

Go to Settings and then select Content Control.
Select the tab GDC E-mail Notifications.
You can view the list of users eligible to receive notifications including their email addresses.
To enable the GDC alerts for a user, turn on the toggle key under Notifications.

Important

Users in the list are unselected by default. Only Client Admins can enable alerts by switching on the toggle. Contact your Client Admin The user role with access to all records, reporting, and settings. The role with the highest privileges. Custom roles can be created. if you wish to enable alerts.