Third-Party record detail

In the classic Third-Party Management, select a 3P Profile to see the Record Detail tab for the third party. You may view the organization, point of contact, and other profile details. Select the Risk rating The risk assessment history which changes over time based on the risk model assigned and other factors. Details include how the relationship is categorized, the services provided, the country risk, due diligence questionnaire responses, and custom fields. value to view the risk assessment history which changes over time based on the risk model Created for different third-party types and categories within the type to apply separate evaluation criteria to diverse types of third parties. Four factors make up a risk model: country, type and category, DDQ questions, and third-party custom field questions. assigned and other factors.

The Record Detail tab includes the following subtabs.

• Summary tab: The Summary tab covers entity details including address and points of contact. On the right side, select Edit Record to make changes. Select Update Record to save the changes. As described in Custom Fields later, Administrators can set up custom fields Custom fields can be created to use in risk models. for any information that is not captured on this tab.
  

• Training tab: Manage the training for individuals. See Training.

• Due Diligence tab: Review monitoring and questionnaire status Third-party Status used for searching, for example, Active or Inactive. Approval Status is a subset of the Status. See Approval Status. Case Status used for searching, for example, Only Open Cases or Only Closed Cases..
  
  If there are multiple screenings, a red number on the right represents the screening results that have not been reviewed. A blue number represents results that need remediation.)

  • Select Review 3P Monitor to view if the company is on a watch list or a sanctions list, media red flags, and so on. Review individual results, and mark as True Match A hit is about the Subject entity or individual to be remediated via remediation actions and reasons. or False Positive, and enter reasons and notes. Select Escalate to order further investigation on the third-party. For step-by-step details, see GDC and MM hits.

  • Select Invite | Re-invite to invite the third-party to complete a questionnaire for the first time or to send a questionnaire again. Selections are offered. To create questionnaires, see Using Form Builder for questionnaires.

  • UBO tab: Ultimate Beneficial Owners (UBOs) are individuals or entities that ultimately own or control a company or an asset. See Using UBO.

  • Documents tab: View documents related to the profile, such as contracts or emails. Select Add New to upload a document for the third-party. (Documents added are specific to the 3P Profile, the 3P Engagement A 3P Profile may have one or more 3P Engagements so different business units in your organization can apply differnt risk and compliance program configurations for the 3P Profile. Cases are assigned to 3P Engagements., or a case Assigned to a third party profile related to a questionnaire sent for response, due diligence investigation, or other action. depending on where they are added.)

  • Compliance Checklist tab: Use this tab to track how much of the compliance process is completed. Items like database check, questionnaire sent, and others are shown as Not Complete, In Progress, or Complete. The threshold of completion percentage is achieved. After you change statuses for individual items, select Save.

  • Workflow A series of tasks generated based on an event or form submission. tab: View the workflows and the workflow status.
    
    To add a personal filter, select the plus button, select Add Filter, then drag items to filter to the right. Select Save changes.
    
    To view or update a workflow, select a workflow link. For more information, see: Completing a workflow task, Using workflows, and, for administrators, Using Workflow Builder

  • Gifts tab: View and audit gift and hospitality records. Select to change the information that is displayed. Select Add New to add a record. Enter the detail then select Add.

  • Connections tab: Associated 3P Profiles Third-pary profile (3P profiles) which may have associated engagements and cases. or individuals display on the Connections tab. You can perform the following:

  • Select the Add Profile Association button to add a Profile Association. Identify the entity to link to and select the relationship of the company to the current profile: Parent, Affiliate, Subsidiary, or Partner.

  • Select the Add Other Association button to add a Person or Entity association. Select the Type The type of third party, for example, Channel Partner, Vendor, Supplier, or DO NOT ENGAGE. of connection, Person or Entity, then complete the details. Select Include in 3P Monitor if you want the person or individual included in searches. For example, a consultant may be classified as an Entity. On the Connections grid, the 3P Monitor column is Yes if the name of the Person or Entity is included in 3P Monitor searches. Select Save.

    On the grid, 3P Monitorcolumn is Yes if the name of the Person or Entity is included in 3P Monitor searches.
    
    If you enter a name that is already in the system, you will be able to select an existing user name and third-party association or continue to create a new record.
    
    If you have engagements enabled, associations added for an engagement are labeled with an E.
    
    

• Internal Assessment (Custom Fields) tab: View the custom fields. Custom fields are managed by your Administrator. For details about custom fields for Administrators, see Setting up content control

• Notes tab: View notes added, such as an approval comment.

• Audit Log tab: View the details of each action taken including the date, event, user, reference identifier, and details. If you have the correct rights, you can view all actions taken in the system. See Managing audit logs.

• Email Log tab: View each 3P Profile and 3P Engagement email, the date, the sender and receiver, subject, and a reference number.

• Notices tab: This feature provides a centralized space for important announcements, updates, or alerts related to third-party vendors, ensuring stakeholders stay informed.

Reviewing third party record details in modernized Third Party Management

You can view more streamlined and organized record details. The details are structured for better readability, with expandable and collapsible sections that help you focus on relevant information.

Navigate tabs efficiently. When multiple tabs are available, some may be condensed to optimize spacing. Select the forward arrow icon at the end to view additional tabs and switch between sections without losing context.

Perform key actions from a centralized location. Open the Actions menu to access options such as Status, Merge, Order Due Diligence, Print, and Add Engagement. This enables you to manage records efficiently without navigating across multiple screens.

In the Due Diligence tab,

1. View due diligence records in a refreshed, modern interface to track monitoring and questionnaire statuses at a glance.

2. Use search and filters together to refine results and narrow down records based on relevant criteria.

3. When a true match is identified:

   1. Select the True match found link to navigate directly to the corresponding third-party record.

   2. Review details without additional navigation steps.

4. Select the Edit icon and make changes within the Third Party Monitor screen.

5. Select the Deep Link icon and open the related case details instantly.

6. In the Third party monitor view, select the tooltip icon to view key details at a glance.

7. Access complete monitoring details for deeper insights and select Order Due Diligence to escalate or initiate further checks.